Privacy Policy
Last updated: 29.03.2026
Digital Crystal
Website: https://digital-crystal.com
Email: hello@digital-crystal.com
We provide professional web design, Webflow development, Tilda development, Opencart development, UI/UX design, branding, and e-commerce solutions for clients globally. For all data protection questions, requests, or legal matters, contact: hello@digital-crystal.com
Website: https://digital-crystal.com
Email: hello@digital-crystal.com
We provide professional web design, Webflow development, Tilda development, Opencart development, UI/UX design, branding, and e-commerce solutions for clients globally. For all data protection questions, requests, or legal matters, contact: hello@digital-crystal.com
We collect only the data necessary to communicate with you, deliver services, improve site performance, and maintain security.
2.1 Information You Provide Voluntarily
When you submit forms, request a quote, or contact us:
2.2 Information Collected Automatically
Collected through cookies and analytics tools:
2.3 Payment Information
If you make payments (e.g., for services or deposits):
All payments are processed through secure third-party platforms (Stripe, PayPal, Wise, Payoneer). We do not store card numbers or sensitive financial data.
2.4 Information from Third Parties
We may receive limited data from:
2.1 Information You Provide Voluntarily
When you submit forms, request a quote, or contact us:
- Name
- Email address
- Phone number
- Company / project details
- Uploaded files (briefs, brand materials, screenshots)
- Messages and communication content
2.2 Information Collected Automatically
Collected through cookies and analytics tools:
- IP address
- Browser type and version
- Device type and OS
- Pages visited
- Time spent on pages
- Clicks, scrolls, interactions
- Referral source
- Geolocation (approximate, anonymized)
2.3 Payment Information
If you make payments (e.g., for services or deposits):
All payments are processed through secure third-party platforms (Stripe, PayPal, Wise, Payoneer). We do not store card numbers or sensitive financial data.
2.4 Information from Third Parties
We may receive limited data from:
- Analytics services (Google Analytics, Meta Pixel)
- Advertising platforms
- Social media (if you contact us through them)
We use your data only for legitimate business purposes:
3.1 Service Delivery
3.2 Website Improvement
3.3 Security
3.4 Legal Obligations
3.1 Service Delivery
- Responding to inquiries
- Preparing proposals and cost estimates
- Providing design and development services
- Managing projects and communication
- Sending onboarding information
- Delivering completed work
3.2 Website Improvement
- Analyzing performance
- Identifying usability issues
- A/B testing
- Improving content and marketing strategies
3.3 Security
- Detecting suspicious activity
- Preventing fraud and unauthorized access
- Protecting our infrastructure
3.4 Legal Obligations
- Record-keeping
- Regulatory compliance
- Responding to lawful requests
For visitors in the EU/EEA and UK, we process data on the following legal bases:
- Consent - contact forms, cookies, analytics
- Contractual necessity - preparing proposals, performing services
- Legitimate interest - improving security, preventing abuse
- Legal obligation - record-keeping, compliance
We use cookies to ensure website functionality and improve user experience.
A full Cookie Policy can be provided upon request or displayed separately.
- Types of CookiesEssential cookies - required for security and navigation
- Analytics cookies - Google Analytics, Meta Pixel
- Functional cookies - remembering preferences
- Marketing cookies - anonymized tracking for ad optimization
A full Cookie Policy can be provided upon request or displayed separately.
We use modern security measures, including:
- HTTPS encryption
- Secure servers
- Firewalls and access control
- Encrypted communication
- Limited personnel access
- Strong password and authentication policies
We retain data only as long as necessary:
- Contact form submissions: 12–24 months
- Project files and communication: duration of cooperation + 12 months
- Contracts and billing information: up to 7 years (legal requirement)
- Analytics data: 26–38 months (Google default)
We never sell or rent your personal data.
We may share data only with:
8.1 Trusted Service Providers
8.2 Legal Authorities
Only if required by:
We may share data only with:
8.1 Trusted Service Providers
- Hosting platforms
- Analytics tools
- Communication tools
- Payment processors
- Project management services
- Cloud storage
8.2 Legal Authorities
Only if required by:
- Court order
- Law enforcement
- Applicable regulations
Your data may be processed in the United States, the EU, and other countries where our tools operate.
We ensure appropriate protection measures, including:
We ensure appropriate protection measures, including:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant providers
- Encrypted and secure transfers
Depending on your location, you have the right to:
EU/UK (GDPR Rights)
California (CCPA/CPRA Rights)
EU/UK (GDPR Rights)
- Access your data
- Correct inaccuracies
- Delete your data (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with a data authority
California (CCPA/CPRA Rights)
- Know what data is collected
- Request deletion
- Opt out of data sharing and sale (we do not sell data)
- Non-discrimination for exercising rights
We do not knowingly collect information from children under 13 years old (US) or 16 years old (EU/UK).
If we discover such data, we delete it immediately.
If we discover such data, we delete it immediately.
Our website may contain external links.
We are not responsible for:
We are not responsible for:
- their content
- their privacy practices
- their data handling policies
We may update this Policy periodically.
Updates take effect once published on this page.
The “Last updated” date will always reflect the latest version.
Updates take effect once published on this page.
The “Last updated” date will always reflect the latest version.
For any privacy-related questions, requests, or concerns:
Digital Crystal
Email: hello@digital-crystal.com
Website: https://digital-crystal.com
Digital Crystal
Email: hello@digital-crystal.com
Website: https://digital-crystal.com
Terms & Conditions
Digital Crystal
Website: https://digital-crystal.com
Email: hello@digital-crystal.com
We are a digital agency providing web design, Webflow development, Tilda development, Opencart development, e-commerce solutions, UI/UX design, branding, and digital strategy.
Website: https://digital-crystal.com
Email: hello@digital-crystal.com
We are a digital agency providing web design, Webflow development, Tilda development, Opencart development, e-commerce solutions, UI/UX design, branding, and digital strategy.
By using this Website, you agree to:
- Use the Website only for lawful purposes
- Not interfere with Website operations
- Not attempt to gain unauthorized access
- Not scrape, copy, or extract data without permission
- Respect intellectual property rights
You must be at least 18 years old to use the Website or submit project requests.
By using the Website, you confirm that you meet this requirement.
By using the Website, you confirm that you meet this requirement.
Everything on https://digital-crystal.com - including, but not limited to:
is the exclusive intellectual property of Digital Crystal, protected by:
- Text
- Images
- Graphics
- Videos
- Layouts
- Designs
- UI/UX concepts
- Branding elements
- Code
- Trademarks
- Logos
- The name “Digital Crystal”
- The domain digital-crystal.com
is the exclusive intellectual property of Digital Crystal, protected by:
- U.S. Copyright Law
- DMCA
- EU Copyright Directive
- International Treaties
Digital Crystal provides professional services including, but not limited to:
- Web design (Tilda, Webflow, Opencart, custom)
- Corporate websites
- Landing pages
- E-commerce solutions (OpenCart, custom integrations)
- UI/UX design
- Branding
- Copywriting
- Technical support (as agreed per project)
All projects require a written or digital agreement outlining:
- Scope of work
- Deliverables
- Timeline
- Responsibilities
- Payment terms
- Revision limits
- Final delivery format
- Post-launch support
Unless otherwise specified:
- Payments are made securely via Stripe, PayPal, Wise, Payoneer, or bank transfer
- A deposit may be required to begin the project
- Deposits are non-refundable
- Work begins only after payment confirmation
- Late payments may delay delivery schedules
- Full payment is required before handing over files, access credentials, or transferring the project
Revisions are provided according to the agreed project scope. Additional revisions may incur additional charges.
Deliverables may include:
Deliverables may include:
- Design files (Figma, Photoshop, Webflow, Tilda)
- Code exports (if agreed)
- Assets (images, icons, fonts—only those legally licensed)
- Documentation or video instructions
To ensure timely and accurate project delivery, clients must provide:
Delays in feedback may extend project timelines.
- Accurate business information
- Branding materials (if available)
- Content (text, photos, product descriptions)
- or request paid content creation services
Delays in feedback may extend project timelines.
Because Digital Crystal provides custom, labor-intensive digital services:
No refunds are issued for:
- All payments for completed or in-progress work are non-refundable.
- Deposits are non-refundable.
- If a project is canceled by the client, the client remains responsible for paying for completed work.
- If an error is caused by our team, we will fix it at no cost within a reasonable timeframe.
No refunds are issued for:
- Change of mind
- Delayed feedback from the client
- Client-side technical problems
- Third-party tool limitations (hosting, payment providers, CMS platforms)
We strive for uninterrupted Website performance, but:
- We do not guarantee 100% uptime
- We are not responsible for technical interruptions
- We may update or suspend parts of the Website for maintenance
- We are not liable for loss of data, delays, or damages related to Website performance
Our Website may contain links to third-party websites (e.g., hosting providers, tools, portfolio platforms).
Digital Crystal is not responsible for:
Digital Crystal is not responsible for:
- Content on third-party sites
- Their privacy practices
- Their terms and conditions
- Any damages resulting from visiting external links
We process personal data in accordance with:
- GDPR (EU)
- UK GDPR
- CCPA/CPRA
- U.S. privacy laws
- ePrivacy Directive
- What data we collect
- How we store and use it
- Your rights as a visitor
- Cookie usage
- Legal bases for processing
Our Website is accessible globally. If you access it from outside the United States, you are responsible for compliance with your local laws.
We comply with cross-border data transfer requirements using:
We comply with cross-border data transfer requirements using:
- Standard Contractual Clauses (SCCs)
- Binding corporate rules (where applicable)
- GDPR-compliant providers
To the fullest extent permitted by law:
Digital Crystal is not liable for:
Digital Crystal is not liable for:
- Loss of profit
- Loss of business
- Loss of data
- Downtime or errors
- Delays caused by third-party services
- Client-side technical issues
- Indirect, incidental, special, or consequential damages
You agree to indemnify and hold harmless Digital Crystal from any claims, damages, losses, liabilities, or expenses arising from:
- Your misuse of the Website
- Your violation of these Terms
- Your use of any delivered project in an unlawful manner
- Any intellectual property breach caused by content you provided
We reserve the right to suspend access or terminate a project immediately if:
- Payments are not made
- The client behaves abusively
- The client requests illegal actions
- Misuse of our intellectual property occurs
- A serious breach of these Terms takes place
We may update these Terms at any time. Changes take effect once posted on this page. The “Last updated” date will always reflect the latest version. Continued use of the Website signifies acceptance of updated Terms.
These Terms are governed by:
- U.S. laws
- For EU/UK visitors: also GDPR and applicable local consumer laws
- International intellectual property treaties
For questions or concerns about these Terms:
Digital Crystal
Email: hello@digital-crystal.com
Website: https://digital-crystal.com
Digital Crystal
Email: hello@digital-crystal.com
Website: https://digital-crystal.com
Cookie Policy
Cookies are small text files stored on your device.
They help websites function properly, improve performance, analyze traffic, and personalize your experience.
Cookies may be:
They help websites function properly, improve performance, analyze traffic, and personalize your experience.
Cookies may be:
- Session cookies — deleted when you close the browser
- Persistent cookies — stored for a set period
- First-party cookies — set by this Website
- Third-party cookies — set by services we use (Google, Meta, etc.)
2.1 Essential Cookies
Required for:
2.2 Analytics Cookies
Used to improve Website performance.
We use:
2.3 Functional Cookies
Used to remember:
2.4 Marketing Cookies
Used for:
Required for:
- Security
- Navigation
- Form submissions
- Basic Website functionality
2.2 Analytics Cookies
Used to improve Website performance.
We use:
- Google Analytics (anonymized IP)
- Meta Pixel
- Server-side analytics
- Which pages are visited
- How long users stay
- What needs improvement
2.3 Functional Cookies
Used to remember:
- User preferences
- Language settings
- Form input (optional)
2.4 Marketing Cookies
Used for:
- Ad optimization
- Remarketing campaigns
- Measuring ad performance
You may:
- Change cookie settings at any time
- Disable cookies in your browser
- Reject non-essential cookies via the Cookie Banner
We may use:
- Google Analytics
- Google Tag Manager
- Meta Pixel
- YouTube/Vimeo embeds
- CRM or form services
- Cloudflare security tools
We may update this Policy to reflect changes in technology, law, or our practices. Updates take effect immediately upon posting.
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